Last updated: June 2nd, 2022

Merchant Agreement

This Merchant Agreement and the rights and obligations contained in this Merchant Agreement are in addition to and are incorporated into the Playground Terms of Service by reference. Nothing in this Merchant Agreement will be deemed to modify, waive, amend or rescind any other term of the Terms of Service. Please read this Merchant Agreement carefully: it contains important information about payment and refund terms and requirements, event prohibitions, rights you provide to us, and other rights, representations and liabilities. Further, any terms herein are governed by the dispute resolution terms (and subject to all other terms of the Terms of Service, including the arbitration provisions set forth in the Terms of Service. We recommend that you read those Terms, as they may affect your rights.

  1. Who We Are.

1.1 Playground.

Welcome to Playground! Through our platform, mobile apps and services, we enable people all over the world to create, discover, share and register for events and build community.

1.2 The Services.

Playground’s products, features, and offerings may be available:

  1. online through various Playground properties ("Site(s)");

  2. off-platform, including without limitation, entry management, sponsorship and marketing or distribution services; and

  3. through mobile applications, webpages, application programming interfaces, and subdomains ("Applications").

    (a), (b), and (c) are collectively referred to as "Playground Properties" or our "Services". Playground is a Delaware corporation with its principal place of business in New York ("Playground," "us," "we" or "our"). When this Merchant Agreement mentions "Playground," "we," "us," or "our," it refers to Playground and its Affiliates, and subsidiaries, and each of its and their respective officers, directors, agents, partners and employees. An "Affiliate" of any entity means any person or entity that controls, is controlled by, or that is under common control with, such entity, whether as of the date of your agreement to this Merchant Agreement or thereafter. For purposes of this Agreement, "control" means ownership or control, directly or indirectly, of more than 20% of the outstanding voting stock of an entity or otherwise possessing the power to direct the management and policies of an entity.

1.3 Organizers and Consumers.

When this Merchant Agreement uses the term "Organizer" we mean event creators using the Services to create, list or promote events for consumers using our Services

  1. to consume information about, or purchase tickets for events from Organizers ("Consumers"), or
  2. for any other reason.

Organizers, Consumers and third parties using our Services are all referred to in these Terms collectively as "Users", "you" or "your".

  1. Our Merchant Agreement.

2.1 Purpose.

The following policy sets forth the terms and conditions upon which Organizers can use the Services to create, promote and/or collect sales proceeds for selling tickets and/or registrations to an event (this "Merchant Agreement"). By accepting the Terms of Service, you agree to the terms of this Merchant Agreement without modification and enter into a binding contract with Playground, which will be applicable when and if you use the Services to create, promote and/or collect sales proceeds for selling tickets and/or registrations to an event.

  1. Additional Registration Information.

3.1 Additional Information.

As part of the creation of a paid event or at any time following such creation, you may be required by Playground to provide additional information (beyond the information required to register for the Services) about yourself, the entity you represent (if any) and the principals/beneficial owners of the entity you represent (if any) (collectively, "Additional Registration Data"). As an example, the Additional Registration Data may include current address, doing business as (DBA) names, description of products, website address, bank account or other payment account information, Tax Identification Numbers, date of birth, passport or drivers license number, country of origin, copies of government identification documents and other personal information. This information may be used to verify your identity, the validity and/or legality of your transactions and/or whether you qualify to use the Services for paid events. You agree to: (a) provide this information in a timely, accurate and complete manner and (b) maintain and promptly update this information in a timely manner to ensure it remains accurate and complete at all times.

3.2 Disclosure Authorization.

Organizer agrees that Playground is permitted to share Registration Data (as defined in the Terms of Service), Additional Registration Data and information relating to your events and transactions on the Services with our Payment Processing Partners (as defined below), the Card Scheme (as defined below) and Alternative Form of Payment Frameworks (as defined below) and with your bank or other financial institution, in each case to the extent your transactions or events involve such third parties. In addition, you authorize Playground to verify your Registration Data and Additional Registration Data and conduct due diligence on you through third parties, including third party credit reporting agencies.

3.3 Failure to Provide.

We reserve the right to suspend your Playground account or to withhold any amounts due to you in the event that we reasonably believe that your Registration Data or Additional Registration Data is inaccurate or if you fail to provide all Registration Data or Additional Registration Data within the timeframes requested.

  1. Payment Methods; Payment Process.

4.1 Overview.

(a) Payment Methods.

Playground partners with Stripe to help you collect sales proceeds for items like tickets or registration you sell to Consumers.

You acknowledge Playground partners with Stripe for the administration of Services, including payments. Payment account information provided by you to Playground may be automatically shared with Stripe. By providing your account information to Playground, you consent to Playground automatically sharing the account information with Stripe.

A Stripe Connected Account (“Connected Account”), opened through Playground, is required to receive payments. The registration process for the Connected Account requires that you submit your name, address, and other personal and/or business information. You must provide accurate and complete information in response to our questions. You must also keep the information that you provide us up to date, and failure to provide accurate and complete information, or failure to comply with the account registration requirements, may result in a suspension or termination of your Connected Account.

The Stripe Connected Account Agreement is located at https://stripe.com/connect-account/legal (the “Connected Account Agreement”). By using the Services, you agree to be bound by and comply with the terms and conditions of the Connected Account Agreement. Stripe may decline to create a Stripe Connected Account or limit the functionality available to a Connected Account at its discretion.

At any time during the term of this Agreement and your use of the Services, we may require additional information from you to verify beneficial ownership or control of the business, validate information you provided, verify you or your representative’s identity, and assess your financial condition and the risk associated with your business, or request other records pertaining to your compliance with this Agreement. Your failure to provide this information or material may result in suspension or termination of Services.

(b) Playground's Role.

For the avoidance of doubt, Playground does not and will not provide banking, deposit taking, stored value, insurance or any other financial services to a user other than serving as a limited payments agent as set forth below. Playground partners with Stripe, and utilizes third party gateways, payment processors, merchant acquirers and/or Stripe’s partner merchant acquiring banks (collectively, "Payment Processing Partners") and both users and Playground are subject to the rules and regulations of such Payment Processing Partners. For convenience, Playground may show you a balance of proceeds for your events in your Playground account, however, that balance merely reflects the amount of Event Registration Fees by our Payment Processing Partners, represents only a general unsecured claim against Playground and not a store of value or a deposit/current account.

(c) Confirmations.

Upon an order being placed by a Consumer and confirmed through Playground, Playground generates a confirmation message and issues a unique confirmation number for such Consumer's order. Organizer agrees to unconditionally accept, honor and fulfill all ticketing, registration, merchandise and donation commitments that have been confirmed by Playground through the Services. Organizer agrees it is Organizer's responsibility to verify a Consumer's confirmation number and/or any event restrictions prior to the applicable event.

(d) Fees.

Organizer agrees to pay Playground all applicable service fees for each ticket, registration or other item sold or donation solicited via the Services (the "Playground Service Fee"). The Playground Service Fee is 5%. Note that these fees are subject to change from time to time with respect to transactions that occur following the change.

In addition, Organizer may from time to time request additional Services from Playground, including without limitation marketing and promotion services, equipment leasing, on-site services, printed tickets and dedicated account management, which Playground may provide at its discretion and the terms of which will be covered by a separate agreement. Any fees for such ancillary Services ( "Ancillary Fees") will be disclosed to Organizer prior to Organizer's acceptance of such Services. The Playground Service Fee, the Playground Payment Processing Fee and the Ancillary Fees are referred to herein as the "Fees." In addition to such Fees, Playground may also charge you, at Playground's standard rates, for research, including, but not limited to,

  1. research required to respond to any third party or government subpoena, levy or garnishment on your account, and
  2. research and activities necessary to verify and execute any payee change, whether pursuant to the Uniform Commercial Code (as discussed further below) or court order.

Playground may charge various fees to Consumers that are not passed on to Organizers, related to ticket sales, processing, handling, and access to various Playground content and services. We have sole discretion to set and assess such fees.

4.2 Payment Processing.

(a) Independent Relationship.

Organizers and Consumers affect the applicable payment transaction through Stripe, a third-party service, and its affiliates, and are bound by the applicable terms of use governing such service.

Users will collect all Event Registration Fees through the applicable third-party service and Playground accepts no (and disclaims all) obligation or liability with respect to such collection or the performance or nonperformance of such third-party service.

You agree that we may, from time to time, in our sole discretion, without notice to you,

  1. setoff against any Event Registration Fees you receive and any other fees for Services provided to you or any of your Affiliates by Playground or any of its Affiliates (including for any Playground fees or any other amounts you owe to Playground under this Merchant Agreement, the Terms of Service, or any other agreement between you and us), or both (a) and (b), based upon the level of refunds, disputed charges, chargebacks, customer complaints, allegations of fraud, changes in your or your Affiliate's credit profile or the underlying event(s)' risk profile, fraudulent conduct by you, any of your Affiliates or anyone acting on your behalf, or breaches of the Terms of Service or any other agreement between Organizer and Playground, including this Merchant Agreement or any other applicable agreement for Services provided by Playground or any of its Affiliates.

We may exercise such setoff rights before we make any payout to you. We are not liable to you for any claims resulting from our decision to exercise our setoff rights. We may also exercise any of our rights and remedies under this Agreement regarding recovery of such amounts due and owing to us from you.

You understand that we may also debit your Event Registration Fees if Playground is served with legal process seeking to attach or garnish any of your funds or property in Playground's possession.

You also understand that, as provided under Section 9-406 of the Uniform Commercial Code, we may be required, upon receipt of a notice of assignment and payment direction from your secured party (lender), to pay all or a portion of your Event Registration Fees as directed by your secured party. If we receive such a notice and direction, we will, after deducting our fees and expenses of compliance as provided above, make payments to your secured party as so directed without notice to you.

(c) Appointment as Agent.

Organizer hereby appoints Playground as Organizer's limited payment agent for the purpose of facilitating the receipt of payments made by Consumers for such events with our Payment Processing Partners, and the disbursement of those payments to Organizer. Organizer agrees that a payment made by a Consumer that is processed by Playground will be considered the same as a payment made by a Consumer directly to Organizer and Organizer will sell or provide all advertised goods and services to the Consumer as if Organizer had directly received the Event Registration Fees from such Consumer, regardless of whether the Event Registration Fees have yet to be or are ever received from Playground. Organizer agrees that Playground and its affiliates and Payment Processing Partners, as limited payments agent, are authorized to

  1. enable Consumers to transfer or upgrade a ticket and/or registration (if such transfers are permitted by Organizer during the event registration process);
  2. hold, disburse and retain proceeds on Organizer's behalf pursuant to this Merchant Agreement, or otherwise instruct our Payment Processing Partners to do so;
  3. issue refunds to Consumers as set forth below; and
  4. manage credit card chargebacks as set forth in subsection (g) below.

In accepting appointment as the limited agent of Organizer, Playground assumes no liability for any acts or omissions of Organizer and Organizer understands that Playground's obligation to pay Organizer is subject to and conditional upon Consumers’ actual payment of Event Registration Fees. Organizer further authorizes Playground to delegate its obligations under this Merchant Agreement to certain of its affiliated entities both within and outside the United States, provided, that Playground will remain liable for the discharge of its obligations under this Merchant Agreement by such affiliated entities.

(d) Cancellations; Nonperformance.

No payments will be made to a user with respect to any event that is cancelled or with respect to which Playground believes there is a risk of cancellation or nonperformance. Playground may elect to issue full or partial payment to a user for a cancelled event after a stated period for refund requests has concluded, and for clarity, Organizer will remain fully responsible for Chargeback Costs (as defined below). In addition, no Event Registration Fees for a given event will be settled to a user until that event is successfully completed. If payments have already been settled to an user for a cancelled event, user will immediately refund to a payment address designated by Playground all such payments upon cancellation of such event for the purpose of effecting refunds if refunds are being made under this agreement.

You are responsible for complying with the requirements of this agreement and the refund requirements which are in addition to and are incorporated into the Terms of Service by reference. If you do not remit funds due to Playground that are sufficient to cover refunds due to customers for an event cancellation or nonperformance, including, but not limited to, any mandatory refunds under this agreement, then you acknowledge and agree that the amount of such funds shortfall will become due and owing from you to us under these Terms of Service, including this Merchant Agreement, until you have satisfied the amount in full and such amounts are also subject to this Agreement.

(f) Reserves and Playground Right of Setoff.

Playground reserves the right to retain a certain percentage of Event Registration Fees and any other fees for Services provided to you or any of your Affiliates by Playground or any of its Affiliates (with such percentage being determined by Playground in its discretion) to fund a reserve

  1. at any time as we determine in our discretion to be necessary based upon the level (or expected level) of refunds, disputed charges, chargebacks, customer complaints, allegations of fraud or changes in Organizer's credit profile or the underlying event(s)' risk profile; and
  2. as otherwise necessary to secure the performance of your obligations under the Terms of Service, including this Merchant Agreement, or to protect Playground against fraudulent or erroneous activity.

Playground's right to hold a reserve will continue following the applicable event(s) and until either

  1. Organizer and any of its Affiliates have discharged all obligations under the Terms of Service or other applicable agreement for Services provided by Playground or any of its Affiliates and the applicable periods for refunds, disputed charges, chargebacks, and complaints have passed or;
  2. Organizer and any of its Affiliates have otherwise provided Playground or any of its Affiliates with adequate security (as determined by Playground or its Affiliates in their discretion) for its obligations under the Terms of Service or other applicable agreement for Services provided by Playground or any of its Affiliates, whether matured or unmatured, contingent or non-contingent, or liquidated or unliquidated.

Further, the reserve is subject to the right of setoff as set forth in Section 4.3(b). In the event that the exercise of our or our Affiliates' setoff right does not fully cover the amount of funds due and owing from you or any of your Affiliates to us or any of our Affiliates under the Terms of Service or other applicable agreement for Services provided by Playground or any of its Affiliates, including this Merchant Agreement, then such amount of funds will be deemed due and owing to us until you have satisfied the amount in full.

(g) Chargebacks; Reversals.

Any credit card chargebacks or other transaction reversals ("Chargebacks") initiated against Playground or its affiliates for any reason (except to the extent they are caused solely by Playground's negligence or willful misconduct) with respect to an Organizer's event and all related credit card association, payment processing, re-presentment, penalty and other fees and expenses (together with the amount of Chargebacks, “Chargeback Costs”) incurred by Playground or its affiliates in connection with such chargebacks will ultimately be the responsibility of Organizer, and Organizer agrees to promptly and fully reimburse Playground for such amounts on demand. As part of Playground's activity as limited payments agent, Playground will use commercially reasonable efforts to manage the re-presentment of such chargebacks and reversals on behalf of Organizer and Organizer hereby authorizes Playground to do so and agrees to use reasonable efforts to cooperate with Playground in such re-presentment. However, Playground will have no obligation to represent any chargeback that it believes in its discretion it is more likely than not to lose or that relates to a transaction that should be refunded in accordance with the Organizer's refund policy or the provisions below. Understanding the nature of the Payment Scheme Rules (as defined below) and the discretion that they provide to the Card Schemes and Alternative Form of Payment Frameworks, both parties agree that Playground's loss of any chargeback that has been re-presented by Playground will not in any way limit Organizer's obligation to reimburse Playground and its affiliates under this paragraph.

(h) Payment Scheme Rules.

Credit Cards (“Card Schemes”) or other payment methods may require that you comply with all applicable bylaws, rules, and regulations published by them from time to time (collectively, the "Payment Scheme Rules"). We may be required to change this Merchant Agreement in connection with amendments to the Payment Scheme Rules. You agree to comply with any applicable Payment Scheme Rules as in effect from time to time. These Payment Scheme Rules, include without limitation, a requirement to submit only bona fide transactions, limits on how you use the Card Scheme logos and trademarks and authorization to use certain of your information to show that you participate in the Card Schemes. The Payment Scheme Rules are publicly available from the websites of the related Card Schemes and Alternative Form of Payment Frameworks.

4.4 Refunds.

(a) Refund Policy and Process.

Regardless of what payment method is selected, Organizer agrees to communicate a refund policy in accordance with Playground refund policies to Consumers with respect to each event posted on the Services. Organizer agrees:

  1. that such refund and such policy shall comply with the Organizer Refund Policy Requirements; and
  2. to administer such refund policy in accordance with its terms.

The Organizer Refund Policy Requirements are incorporated by reference into this Merchant Agreement. Refunds must be processed through Playground, unless

  1. The Consumer’s payment card account cannot accept the refund because the card issuer has declined the refund, in which case the Organizer must seek to complete the refund through alternative means pursuant to its refund policy; or
  2. otherwise agreed by Playground.

The Organizer can issue refunds to Consumers directly through the Services within certain windows permitted by our Payment Processing Partners. If the refund is outside such windows, then it will need to be processed manually by Playground or by the Organizer, as applicable. Playground may determine in its sole discretion to not process any refunds that are manual, in which case they will be processed directly by the Organizer. Notwithstanding any features of the Playground services that enable Organizers to process refunds through the Playground platform, Organizer bears sole responsibility for refunds to Consumers associated with the Organizer’s event. Consistent with the Consumer Refund Policy Requirements, refunds that you are responsible for due to the cancellation or nonperformance of an event are subject to the following refund requirements:

  1. In the event of a full or partial event cancellation, Organizer agrees to issue refunds to Consumers either by using backup funding sources within the Playground platform (e.g. additional security sources) or remitting funds due for refunds back to Playground so that refunds can be processed by Playground on the Organizer's behalf. In the event that Playground is unable to process a refund on behalf of Organizer for any reason (e.g., the Consumer’s payment card account cannot accept the refund), Playground will not process the refund through the Playground platform and the Organizer will bear sole responsibility for meeting its refund obligations under this Merchant Agreement and the Organizer’s refund policy.  In such cases the Organizer may provide a refund through another method. Playground reserves the right to set a time period after which refund requests received for a cancelled event will not be processed through the Playground platform. Playground may, but is not obligated to, elect to allow the Organizer to refuse refunds for a cancelled event when the refund requests are received after that period, provided that the Organizer will remain responsible for all Chargeback Costs.
  2. Unless otherwise instructed by Playground, Organizer agrees that no refunds will be made outside of the Playground platform.. Not withstanding the foregoing, refund transactions may only be employed for bona fide event refunds, and not for other activity such as money transfers, including without limitation cash advance transactions.
  3. If Organizer elects to remit funds back to Playground so that Playground can process refunds on Organizer's behalf, to the extent it is able to do so, Organizer must remit funds to Playground that are sufficient to cover refunds due to Consumers within 5 days of the cancellation of the event.
  4. Organizer agrees to notify Consumers of the event cancellation as soon as reasonably possible and prior to the event start time.
  5. Organizer acknowledges that Playground reserves the right to charge the Organizer for the cost of any charge backs related to the cancelled event, and such amounts are also subject this Agreement.
  6. If the Organizer cancels only part of a multi-day event, then Organizer agrees to refund a pro-rata monetary value portion of the purchase price of a multi-day ticket based on the corresponding monetary value of the portion of the multi-day event that was cancelled.
  7. If the Organizer is offering Consumers a credit or other accommodation through which Organizer will “make good” on its obligations to Consumers in lieu of a purchase price refund and/or in the event of an inability to complete a purchase price refund, then (i) such credit or other accommodation must be of equal or greater value to the value of the ticket for the cancelled event, and (ii) such value and all terms applicable to such credit or other accommodation (including but not limited to the period in which such credit or other accommodation must be used, if such limitations are permitted by applicable law (as to which Organizer bears sole responsibility for compliance)) must be clearly communicated to the Consumers. The issuance of any credit or other accommodation is solely the Organizer's responsibility and the Organizer is responsible for compliance with all applicable local, state, provincial, national and other laws, rules and regulations. Organizer agrees that it will be fully liable for the cost of chargebacks received related to purchases even if a credit, accommodation, or an "other make good" refund is given and/or even if it is provided because a purchase price refund could not be completed. Further, in the event that Organizer fails for any reason to honor a credit or other accommodation, including without limitation by failing to hold the event(s) for which such credit or other accommodation was used, Playground shall be entitled to exercise all rights under this Merchant Agreement, including but not limited to the right (but not the obligation) to issue refunds to impacted Consumer(s) (to the extent it is able to do so) and to collect such sums directly from Organizer.

(b) Refund Disputes.

Regardless of what payment method is selected, all disputes regarding refunds are between Organizer and its Consumers. In the event of a dispute, Playground may try to mediate, but ultimately it is Organizer's obligation to settle the dispute. Notwithstanding the foregoing, Playground will have the right to make refunds on Organizer's behalf as set forth in subsection (c) below.

(c) Mandatory Refunds.

Notwithstanding the foregoing, Organizer authorizes Playground to make refunds in the following situations

  1. Organizer specifically authorizes the refunds at the time;
  2. the event description presented to an Consumer at time of purchase is significantly different from the actual event;
  3. Playground believes in its discretion that specific orders should be refunded under the Organizer's posted refund policy or Playground's Organizer Refund Policy Requirements, including without limitation, that they are required by applicable local, state, provincial, national or other law, rule or regulation or the Payment Scheme Rules;
  4. Playground believes in its discretion that the refund request, if not granted, will lead to a chargeback that Playground is more likely than not to lose;
  5. Playground believes in its discretion that specific orders are fraudulent (e.g., made with stolen credit cards or otherwise not bona fide transactions); or
  6. Playground believes in its discretion that the order is a duplicate.

Organizer also authorizes Playground to make refunds of any and all orders (including those for unrelated events) if

  1. Playground believes in its discretion that Organizer has engaged in any fraudulent activity or made any misrepresentations;
  2. Playground believes in its discretion that there is substantial risk of nonperformance by Organizer with respect to the applicable event or future events;
  3. Playground believes in its discretion that it is likely to receive complaints, refund requests, transaction reversals and/or chargebacks with respect to a substantial amount of orders; or
  4. Playground believes in its discretion that Organizer is a Prohibited Merchant, has used the Services to process Prohibited Transactions or to manage Prohibited Events or that failing to make the refunds would otherwise expose Playground to legal liability.

Because all sales are ultimately made by Organizers, Organizer hereby agrees to promptly and fully reimburse Playground and its affiliates upon demand for refunds that Playground makes pursuant to this Merchant Agreement, other than to the extent that the necessity for such refunds is caused by Playground's negligence or willful misconduct. Organizer acknowledges and agrees that chargebacks will result in losses to Playground in excess of the amount of the underlying transaction and that by refunding transactions in advance of a chargeback Playground is mitigating such losses and its damages with respect to Organizer's breach of this Merchant Agreement. If you do not remit funds to Playground that are sufficient to cover mandatory refunds as described in this Agreement, then you acknowledge and agree that the amount of such funds shortfall will become due and owing from you to us under the Terms of Service, including this Merchant Agreement, until you have satisfied the amount in full and such amounts are also subject to the provisions of this Agreement.

4.5 Non-Exclusive Remedies; Taxes.

(a) Non-Exclusive Remedies.

If Organizer fails to pay to Playground or any of its Affiliates any amount owed pursuant to the Terms of Service (including without limitation this Merchant Agreement) or any other applicable agreement for Services provided by Playground or any of its Affiliates when due and following a late payment notice being delivered by Playground, such amount will bear interest calculated from the date due until paid in full at a rate equal to the lesser of

  1. one percent (1%) per month, compounded monthly; and
  2. the maximum amount permitted by applicable local, state, provincial, national or other laws, rules or regulations.

In the event any amounts are owed by Organizer or any of its Affiliates to Playground or any of its Affiliates under the Terms of Service (including without limitation this Merchant Agreement) or any or other applicable agreement for Services provided by Playground or any of its Affiliates, Playground or its Affiliates may, without limiting its other rights and remedies and to the extent permitted by applicable local, state, provincial, national or other laws, rules or regulations

  1. withhold any amounts due to Organizer or any of Organizer's Affiliates, whether for a particular event or for any other event that Organizer or any of Organizer's Affiliates lists through the Services or other applicable agreement for Services provided by Playground or any of its Affiliates, and use the withheld amount to setoff the amount owed by Organizer or any of Organizer's Affiliates to Playground or any of its Affiliates; and/or
  2. send an invoice to Organizer or any of its Affiliates for such amounts to the extent Organizer's or any of its Affiliate's outstanding balance is insufficient to cover these costs, in which case Organizer or any of its Affiliates will pay Playground or any of its Affiliates such invoiced amounts within thirty (30) days after the date of the invoice.

If payment for any amounts due to Playground or any of its Affiliates hereunder is not made by Organizer or any of its Affiliates when due and after receiving a late payment notice from Playground or any of its Affiliates, Playground or any of its Affiliates reserves the right, in its discretion and without limiting its other rights and remedies, to suspend or terminate Organizer's or any of Organizer's Affiliate's registration for any Services provided by Playground or any of its Affiliates (including any and all accounts that Organizer or any of Organizer's Affiliates may have). In addition, any such unpaid amounts due and owing to Playground or any of its Affiliates are subject to collections in accordance with this Agreement.

(b) Collections; Costs of Recovery.